Hotel weddings in Florida properties have always been big business. And now, they’re bigger business. A January 6, 2015...
Author Archive for: Jeff Gurtman
In five years or less, China will overtake the U.K. as the number one source of overseas visitors to...
Four Seasons Provide a Sense of Place With ‘Extraordinary Experiences’
Jeff Gurtman, , Blog, Hotels & Resorts, 0“Not all those who wander are lost.” – J.R.R. Tolkien Hotel chains have shown they can be awfully good...
Top 20 Drivers of Restaurant Loyalty (What keeps guests coming back?)
Jeff Gurtman, , Blog, Restaurants & Bars, 1On October 14, 2014, at Cornell University’s School of Hotel Administration’s 3rd Cornell Hospitality Research Summit, Coyle Hospitality Group...
What hotelier hasn’t heard a chilling mini-bar story from the manager on duty? Since the “profit generating solution” went...
World Cup, Olympics, America’s Cup and the Reverse Tourism Effect
Jeff Gurtman, , Blog, Hotels & Resorts, 1How quickly can you name the host for the last World Cup four years ago? Eight years ago? Was...
Hello Vacation, Goodbye Polar Vortex: Americans are Traveling Again
Jeff Gurtman, , Blog, Hotels & Resorts, 0From coast to coast, the long-anticipated post-polar vortex start of summer kicks off with Memorial Day Weekend. It’s May’s...
This year's National Restaurant Association Show had over 60,000 attendees (very encouraging attendance bodes well for business) and Coyle...
Mystery Shopping on Mother’s Day: Mama Says “Practice makes perfect”
Jeff Gurtman, , Blog, Restaurants & Bars, 0According to two decades of research from the National Restaurant Association (NRA), Mother’s Day remains the top holiday for...
On Friday, April 18, 2014, Coyle had the privilege of being an invited panelist at the University of Houston Conrad...