1. Does your mystery shopping provider carry insurance? 2. Where does your mystery shopping provider get their shoppers? 3. Are...
Author Archive for: Jeff Gurtman
We can't wait to see you at this year's biggest restaurant event--the NRA Show, May 16-19, 2015. We...
From gleaming state-of-the-art gyms to tiny spaces that are little more than a re-purposed guest room, a hotel fitness...
In 2013, the New York Hilton rattled the industry by taking the decision to discontinue room service to...
We can't wait to see you at this year's biggest restaurant event--the NRA Show, May 16-19, 2015. We...
Hotel weddings in Florida properties have always been big business. And now, they’re bigger business. A January 6, 2015...
In five years or less, China will overtake the U.K. as the number one source of overseas visitors to...
“Not all those who wander are lost.” – J.R.R. Tolkien Hotel chains have shown they can be awfully good...
On October 14, 2014, at Cornell University’s School of Hotel Administration’s 3rd Cornell Hospitality Research Summit, Coyle Hospitality Group...
What hotelier hasn’t heard a chilling mini-bar story from the manager on duty? Since the “profit generating solution” went...
