The phrase “Gen Z stare” has been making the rounds online, often framed as a criticism of younger frontline...
Archive for category: Blog
Gen Z Customer Service: What the “Gen Z Stare” Really Means for Hospitality Brands
Jeff Gurtman, , Blog, 0The phrase “Gen Z stare” has been making the rounds online, often framed as a criticism of younger frontline...
Get Ahead of the Curve: How Coyle’s Hotel QA Services Ensure Brand Compliance Before the Official Audit
Jeff Gurtman, , Blog, 0In today’s competitive hospitality landscape, meeting—and exceeding—brand standards isn’t just important, it’s essential. For hotel management companies, ownership groups,...
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