7/12/10–While most of Coyle’s hotel clients request two-night stays for their professional hotel evaluations, other properties request stays that...
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From the moment someone filled a pig bladder with liquid and kicked it around as a ball, spectators immediately...
Many hungry travelers will be on the road this summer; where finding a good place to eat can be a challenge. Having...
Wynne Business Spa Consulting: “People Problems”
Jim Coyle, , Blog, Guest Experience, mystery shopping, 0February 23, 2010 by Peggy Wynne I can’t tell you how many times I’ve heard someone in a class...
In the Global Spa Survey, Coyle asked respondents if they would be comfortable receiving follow-up from a spa post-visit...
Do Children’s Menus Improve the Guest Experience at High-End Restaurants?
Jim Coyle, , Blog, Restaurants & Bars, 0As described in a New York Times article, Nicola Marzovilla of the restaurant I Trulli in New York City...