In a very interesting recent economics blog article by the Christian Science Monitor, an interesting correlation was suggested: big...
Archive for category: Blog
Many hungry travelers will be on the road this summer; where finding a good place to eat can be a challenge. Having...
Wynne Business Spa Consulting: “People Problems”
Jim Coyle, , Blog, Guest Experience, mystery shopping, 0February 23, 2010 by Peggy Wynne I can’t tell you how many times I’ve heard someone in a class...
In the Global Spa Survey, Coyle asked respondents if they would be comfortable receiving follow-up from a spa post-visit...
Do Children’s Menus Improve the Guest Experience at High-End Restaurants?
Jim Coyle, , Blog, Restaurants & Bars, 0As described in a New York Times article, Nicola Marzovilla of the restaurant I Trulli in New York City...
So, you won the battle to get the guest to your spa, got them through the reservation process and...
4 Key Components to a Well-Received Spa: Is Your Spa ‘Product’ Helping or Hurting Your Business
Jeff Gurtman, , Blog, Spas, 0In order to best analyze the product mentions in both best and worst spa experiences. We broke down the...