Websites offer certain advantages over phone contact. First, people can gather information much more rapidly by reading than by...
Archive for category: Blog
There was a time when many spa professionals would not have considered online booking for their spa. Scheduling supply/demand...
In our Global Spa Survey, we asked consumers what websites they currently use to seek spa information. Respondents were...
In Coyle’s Global Spa Survey, we presented respondents with six advertisements. All had the same background image but contained...
Price came up as a mention for best spa experiences a paltry 8% of the time. Reasons provided included...
How Did Crystal Cruises Consistently Get Ranked #1 in Travel + Leisure’s World’s Best Awards?
Jim Coyle, , Blog, Cruises, Guest Satisfaction, 0While Crystal Cruises won’t be first to develop the newest cruise trend, such as the open dining concept or...
Have you used Groupon yet? Or perhaps one of their competitors like Living Social? Or maybe you have enlisted...


















